This category is open to tourism businesses who have successfully applied any form of innovation. Whether the innovation is a new product, a service or a culture of improvement, please provide evidence of how the innovation has been developed and applied to improve commercial performance, operational effectiveness or customer engagement.
You can nominate your own business or a business which you think is a worthy winner. The winner and shortlisted nominees will be chosen purely on the information included in the nomination form, so please include as much valid and up-to-date detail as possible. Please note that the winner and shortlisted nominees will not be selected based on the number of nominations that are received.
The winner from this category will represent the region in the Visit Wales National Awards in 2020